Prism is only as powerful as the person using it – so we ensure our users know every trick to get the most out of it.

Support

  • Get group 1 support regardless of size.

  • There can be a learning curve, but Prism is built to be intuitive – and has had years of testing and feedback to get it right.

  • Data imports and switching over to Prism is easy – we’ve done it more than 500 times.

  • We can schedule a time to take your team through Prism and get them confortable before switching.

  • Our multi-location support team ensures you get help within the hour during business hours.

  • We also have the most extensive online support library, featuring how to videos, manuals, FAQ’s and searchable articles.

  • Where you require a custom solution specific to your stable, our team of 40 developers are there to help. Simply let usknow what you need.

We take great faith in our users support and trust in our systems and as such are always looking for ways to help our users get ahead of the crowd and improve their stables, owner experiences and financial efficiencies. If you are looking for a partner who will treat you as one of the family rather than just a number, then be sure to try us out and email support@prism.horse

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